Help Center

FAQ'S

General, Appointments and Services

Do I need an appointment to try on wedding dresses at Melanie Jayne?

How much does a consultation cost?

How long is my bridal consultation?

When should I book my bridal appointment?

Who do I bring to my bridal appointment?

What do I bring to my appointment?

How much does a Melanie Jayne wedding dress cost?

How will I know, when I have found my dress?

When should I purchase or order my dress?

Can I take photographs during my bridal consultation?

How long does it take for my gown to be made?

Do you have an alteration service?

Do you alter gowns brought from other stores?

How many fittings will I require?

Can I purchase off the rack?

What if I come from out of town?

How do I pay for my gown?

What Is your return/cancellation policy?

How will I transport my dress and how do I store it until my wedding day?

Do you offer a Steaming Service prior to my wedding day?

Do you have a Dressing Service?

Can I purchase my dress on the internet?

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